What is Zupport?
Zupport is the ultimate AI-powered platform designed to streamline customer conversations, combining support, sales, and engagement into a single, seamless inbox. With Zupport, you can effortlessly manage customer messages from all your favourite channels — Gmail, Facebook Messenger, Instagram, Website Chat Widget, Shopify, WooCommerce, Shopee, Lazada, TikTok Shop and more — without constantly switching between tabs.
Our advanced AI agent, ZIA (Zupport Intelligence Assistant), helps automate repetitive tasks like FAQs and lead qualification, allowing your team to focus on what really matters. Meanwhile, real-time analytics let you track trends, monitor agent performance, and optimize customer interactions.
Whether you're looking to engage leads, provide top-tier support, or boost conversions, Zupport's AI-driven platform makes it easy to deliver smarter, faster, and more personalized experiences.
Key Highlights
- Omnichannel Inbox — Manage all customer conversations in one place
- AI-Powered Agent (ZIA) — Auto-resolve FAQs with 90% accuracy
- Smart Automations — Auto-reply, macros, workflows, and SLA management
- E-Commerce Integrations — Shopify, WooCommerce, Shopee, Lazada, TikTok Shop
- Analytics Dashboard — Track performance, CSAT, and team metrics
- Team Collaboration — Assign tickets, internal notes, @mentions
- Multi-language Support — 40+ languages with auto-detection
- Desktop & Mobile Apps — Stay connected from anywhere
Explore the Documentation
Start Guide
Get up and running with Zupport in minutes. Create your account, set up channels, and invite your team.
Integrations
Connect Gmail, Facebook, Instagram, Shopify, and all your favourite channels.
Inbox
Master the unified inbox — search, filter, assign, label, and manage tickets efficiently.
AI Agent (ZIA)
Train, test, and deploy your AI agent to handle customer queries automatically.
Automations
Set up auto-replies, macros, workflows, and auto-close rules to save time.
Analytics
Track ticket performance, customer satisfaction, and team metrics in real-time.
Team Management
Manage teams, roles, permissions, and schedules for your support agents.
Settings
Configure your account, brands, channels, ticket statuses, and more.
Need Help?
If you can't find the answer you're looking for, reach out to us:
- 📧 Email: support@zupport.app
- 🌐 Website: zupport.app
- 💬 Use the live chat widget on our website