Mobile App
Zupport offers a mobile application that lets you manage customer conversations from anywhere. Available for both iOS and Android platforms.
Features
- View and reply to tickets on the go
- Push notifications for new messages and assignments
- Quick actions — assign, label, close tickets
- Offline message drafts
- Full conversation history
- Customer information at your fingertips
Installation
- Download from the App Store (iOS) or Google Play (Android)
- Sign in with your Zupport account credentials
- Select your workspace
- Enable push notifications for real-time updates
Desktop App
The Zupport Desktop App provides a native experience on Windows and macOS with features like system notifications, always-on-top mode, and quick keyboard shortcuts.
Key Benefits
- Native system notifications (even when minimized)
- Faster performance than browser-based access
- Dedicated window — no browser tab clutter
- Keyboard shortcuts for common actions
- Auto-updates to always stay on the latest version
Installation
- Visit the Zupport website and navigate to the Downloads page
- Select your operating system (Windows or macOS)
- Download and install the application
- Sign in with your Zupport credentials
💡 Tip: Use the web app at zupport.app on any device with a modern browser — it's fully responsive and works great on tablets too.