Mobile App
Zupport offers a mobile application that lets you manage customer conversations from anywhere. Available for both iOS and Android platforms.
Features
- 1. View and reply to tickets on the go
- 2. Push notifications for new messages and assignments
- 3. Quick actions — assign, label, close tickets
- 4. Offline message drafts
- 5. Full conversation history
- 6. Customer information at your fingertips
Installation
- 1. Download from the App Store (iOS) or Google Play (Android)
- 2. Sign in with your Zupport account credentials
- 3. Select your workspace
- 4. Enable push notifications for real-time updates
Desktop App
The Zupport Desktop App provides a native experience on Windows and macOS with features like system notifications, always-on-top mode, and quick keyboard shortcuts.
Key Benefits
- 1. Native system notifications (even when minimized)
- 2. Faster performance than browser-based access
- 3. Dedicated window — no browser tab clutter
- 4. Keyboard shortcuts for common actions
- 5. Auto-updates to always stay on the latest version
Installation
- 1. Visit the Zupport website and navigate to the Downloads page
- 2. Select your operating system (Windows or macOS)
- 3. Download and install the application
- 4. Sign in with your Zupport credentials
💡 Tip: Use the web app at zupport.app on any device with a modern browser — it's fully responsive and works great on tablets too.