Profile Settings
Update your personal information visible to your team:
- Name — Your display name
- Email — Your login email address
- Phone number — Contact number (optional)
- Job title — Your role/title in the company
- Avatar — Upload a profile picture
Security
- Change password — Update your account password
- Two-factor authentication (2FA) — Enable 2FA for extra security
- Active sessions — View and manage your active login sessions
Preferences
- Notification preferences — Control which notifications you receive
- Chat theme — Choose your preferred inbox theme
- Shift settings — Set your working hours and available days
- Away status — Toggle your availability
How to Access
Click your avatar in the bottom-left corner of the sidebar, then select Account Settings. Or navigate directly to Settings → Account.
💡 Tip: Set up your shift schedule so Zupport can accurately calculate SLA metrics and avoid assigning tickets to you during off-hours.