Overview
Integrate your WooCommerce store with Zupport to view order information, customer purchase history, and product details directly within support tickets.
Features
- Order lookup and tracking information
- Customer purchase history
- Product information access
- Webhook-based real-time order updates
Setup Instructions
1
Generate API keys in WooCommerce
In your WordPress admin, go to WooCommerce → Settings → Advanced → REST API. Create a new API key with Read/Write permissions.
2
Enter credentials in Zupport
Go to Settings → Integrations → WooCommerce in Zupport. Enter your store URL, Consumer Key, and Consumer Secret.
3
Configure webhooks
Zupport will automatically set up webhooks to receive real-time order status updates from your WooCommerce store.
4
Verify the connection
Click Test Connection to verify everything is working correctly. You should see your recent orders appear in the connection summary.
💡 Tip: The WooCommerce integration uses HMAC signature verification for webhook security, ensuring all data exchanges are authenticated and tamper-proof.